This website has been adapted from information compiled and published freely by Dr. Jennifer Robson, Associate Professor of Political Management at Carleton University. You can read the original document here: https://t.co/m0dXFYIZwk?amp=1. Dr. Robson is not affiliated with this website or its publishers.
Any errors or omissions in adapting Dr. Robson’s information are the sole responsibility of AidGuide.ca.

Updated April 28, 2020
Coming soon: Details on the temporary wage subsidy, support for seniors and updates on CERB & EI.

En raison de ressources limitées, les bénévoles qui ont construit ce site Web ont traduit le contenu en français à l’aide de Weglot Translate. Nous nous excusons à l’avance si la traduction n’est pas parfaite.

I’m having trouble keeping up with my rent. Is there help for me?

The provincial government has created a one-time emergency payment for emergency isolation support for workers until the federal benefits (see above) are running. More information on how to apply will be coming soon.

You can have up to 90 days to pay your bills for electricity and natural gas without being cut-off.

The province has programs to help low-income renters, but it was under review before the current health emergency. It isn’t clear whether new applications are being accepted but

you can call: 780-422-0122. If you have a computer, you can find out more here: https://www.alberta.ca/affordable-housing-programs.aspx

In Calgary, Momentum has offered micro-loans to renters to help them stay housed: 403.272.9323
This is the number for Alberta’s information service for renters and landlords: 1-877-427-4088
Make sure you are getting the benefits (see above) that you are eligible for.

The provincial government has put a moratorium on evictions for renters in apartments run by B.C. Housing and says they are working to make this happen for renters in affordable and subsidized housing.

A new temporary rent supplement of $500 will soon be available for low and moderate income renters. The money will be paid directly to landlords. Applications will be available through the BC Ministry of Housing: https://www.bchousing.org/COVID-19

This is the general information number for BC Housing: 1-866-465-6873

You might be able to get a very low-cost loan to cover your rent from a rent bank in:

Abbotsford, Mission, Chilliwack, Hope, Agassiz, Harrison: (604) 850-6639
Richmond: (604) 279-7077
Kamloops, Ashcroft, Barriere, Cache Creek, Chase, Clearwater, Secwepemc First Nations, North Okanagan and Columbia-Shuswap Regional Districts : (250) 374-2119
Surrey, White Rock, Delta: (604) 596-2311
New Westminster: (604) 526-2522
Sunshine Coast:(604) 885-5881, ext. 243
Vancouver: (604) 566-9685
Prince George: (250) 562 6325
North Vancouver: (604) 983-9488 ext. 316

Make sure you are getting the benefits (see above) that you are eligible for.

BC Hydro has help if you are having trouble paying your bill: https://www.bchydro.com/news/press_centre/news_releases/2020/bill-relief-covid-19.html

The BC Emergency Benefit for Workers will pay a one-time $1,000 payment in May for people in BC getting EI or the CERB. Applications will open soon.

https://www2.gov.bc.ca/gov/content/employment-business/covid-19-financial-supports#BCEBW

BC has a toll-free number to connect you to the help you need: 1-888-268-4319

You might be eligible for the provincial Rent Assist Program. Find out more here: https://www.gov.mb.ca/fs/eia/non_rentassist_facts.html

or call 1-877-587-6224

You may be able to get help with utility bills through the Neighbours Helping Neighbours program: Phone: 204-949-2106.

This is the number for Manitoba’s Residential Tenancies Branch that handles tenants’ rights: 1-800-782-8403

Make sure you are getting the benefits (see above) that you are eligible for.

The province has put a moratorium on evictions if you fall behind on rent.

This is the number for the Residential Tenancies Tribunal that handles tenants’ rights: 1-888-762-8600

You might be eligible for the Rent Supplement Assistance Program. Find out more here:

https://www2.gnb.ca/content/gnb/en/services/services_renderer.8655.Rent_Supplement_Assistance_Program.html#serviceDescription

Or call :

Make sure you are getting the benefits (see above) that you are eligible for.

This is the toll-free number for all provincial government services 1-833-771-0696.

Service NL handle tenants’ rights.

Make sure you are getting the benefits (see above) that you are eligible for.

The province has issued a ban on evictions if you fall behind on rent.

The province is topping-up payments to people getting income assistance from the Department of Community Services.
This is automatic. People do not need to apply for the top-up.

This is a link to information on tenants’ rights in the province: https://beta.novascotia.ca/documents/residential-tenancy-guides

This is the number for the Residential Tenancies program that handles tenants’ rights: 1-800-670-4357
Make sure you are getting the benefits (see above) that you are eligible for.

The province has suspended evictions (approving new ones or enforcing evictions) in the current health emergency.

This is the number for the Ontario Landlord Tenant Board that handles tenants’ rights: 1-888-332-3234

In some communities, you may be able to get a low-cost loan to help cover your rent:

London: (519) 964-3663 ext. 300
Toronto: 416-924-2543
see also: https://www.champlainhealthline.ca/listServices.aspx?id=10723

Make sure you are getting the benefits (see above) that you are eligible for.

Government of PEI :
Call: 1-800-236-5196

Call: 902-368-6440 (for social assistance)
You might also contact the constituency (electoral division) office of your MLA. You can look up your MLA here: https://www.assembly.pe.ca/members

PEI
If you’ve been laid off, your employer can help you get a pre-paid gift card of $100 for Sobeys. https://www.princeedwardisland.ca/en/service/employee-gift-card-program

The Community Legal Information Association of PEI is available to help with rental housing questions and problems. 1-800-240-9798.

The Island Regulatory and Appeals Commission handles tenants rights. They have said all eviction hearings are postponed until April 6. Their offices are closed but you can call 902-892-3501 if you have questions about your rights as a renter.

Make sure you are getting the benefits (see above) that you are eligible for.

You might also contact your local municipal office.
Call 2-1-1 for information about support in your community

The province has suspended eviction orders in the current health emergency.

This is the number for the Régie du logement that handles tenants’ rights: in most of the province: 1 800 683-2245
in Montreal 514 873-2245

The province is starting a Temporary Aid for Workers Program a one-time payment to help workers until the federal benefits (see above) are running.
You can apply online or by calling 1-800-863-6582

Make sure you are getting the benefits (see above) that you are eligible for.

This is the number for Saskatchewan’s Office of Residential Tenancies that handles tenants’ rights:: (888) 215-2222

Saskatchewan has introduced a temporary benefit of up to $900 to help workers without pay until the federal CERB (see above) is available.
Find out more here:

https://www.saskatchewan.ca/government/health-care-administration-and-provider-resources/treatment-procedures-and-guidelines/emerging-public-health-issues/2019-novel-coronavirus/covid-19-information-for-businesses-and-workers/support-for-workers/self-isolation-support-program

Make sure you are getting the benefits (see above) that you are eligible for.

The territorial Rental Office has suspended evictions hearings.
If you have a question about tenants’ rights, you can contact them at: 1‐800‐661‐0760

Make sure you are getting the benefits (see above) that you are eligible for.

The Nunavut Residential Tenancies Office is responsible for tenants’ rights.
You can reach them at 1(877)279-2331

Make sure you are getting the benefits (see above) that you are eligible for.

The territorial government is responsible for tenants’ rights.
You can reach the government at 1-800-661-0408
Make sure you are getting the benefits (see above) that you are eligible for.

Updated March 31, 2020

Coming soon: Details on the temporary wage subsidy, supports for seniors and updates on CERB & EI.